We’ve had the pleasure of helping lots of people find their perfect property. Here’s what some of our previous clients have to say about working with us:
We recently sold a property in Exeter and found Brett extremely knowledgeable and helpful. We particularly like his weekly phone call keeping us in touch. We would have no hesitation recommending Brett and his firm to other sellers.
David and Susie Ursell
5 Star review
I first met Brett a couple of years ago when looking into the student market. I didn't do anything at that time. It was a pleasure to meet Brett again in July 2021 when viewing another property, and subsequently other properties.
Brett is generous with his time, doesn't rush you, and tells you the facts as he sees them. I feel he gives his views and advice in a very straightforward manner which is what you want as a buyer or a seller.
I would have no hesitation in recommending Brett for his professionalism, friendliness and someone to go to for advice. I have now met the Lettings side of Star and found them extremely helpful as well.
As a first-time landlord I was a bit apprehensive about the whole process but Jenny put my mind at rest from the initial phone call. The whole process was explained to me and I was made fully aware of what I needed to do to get the property ready for letting. Jenny always had time to run through things on the phone and I never felt like I was asking silly questions (I'm sure I was). At one stage, very late in the day we lost a proposed tenant, but Jenny sorted new tenants the very same day. The tenants are now in and I am kept fully informed of any issues/queries from the tenant.
I am very happy with the service I received and continue to receive. I would fully recommend the services to others, in particular I would recommend Jenny for her knowledge and approachable nature.
I contacted Jennifer Wreford last year after my tenant gave notice and left my flat during the first Lockdown.
It was a very difficult time with so many new restrictions in place but Jennifer offered help and guidance and kept in regular contact with me.
The flat had to be extensively refurbished before it was ready to re-let, but as soon as it was presentable, it was photographed and advertised and viewings were organised. A new tenant was successfully secured following thorough referencing process. I took advantage of the first 3 months management free service.
I was impressed with the letting service that I received and was especially grateful for the help and guidance of Jennifer Wreford.
Following a recommendation I contacted the office regarding the letting of my property which I wished to let furnished. I spoke to Jennifer Wreford and what impressed me most was her friendly, positive attitude and through talking to her I felt like a weight was being lifted off my shoulders having been told by other agents that tenants did not wish to rent furnished properties. It was important to find the right tenants as it is my home and Jennifer understood this and found fantastic tenants.
I would wholeheartedly recommend her to anyone looking to do rentals.
Jennifer and the team there have done an excellent job in helping me to rent my HMO out in Exeter. They have found reliable tenants for me and are always on hand to help with any issues I have from fixing the boiler to renewing my HMO license. I have found everyone to be professional, friendly and straightforward people who take a great deal of pride in their work and eliminate much of the stress out of letting my HMO.
The reason I chose & love working with Cara and her team is because they are the best at what they do in the area. They have managed my portfolio from property number one to now a portfolio worth over a million. They treat me with respect, do what they say they’re going to do and love what they do. They invest time with me helping me grow my portfolio and advice on current market action so I invest my trust in them to manage my properties to the highest of standards. I like to have a very hands-off landlord approach and only be contacted when really necessary and that is what they do.
Everyone is always on the end of the phone and one of the things I like best is the amazing rapport we have. I would and have highly recommended them to anyone.
Jennifer was extremely helpful in finding a tenant just before lockdown, providing a great service ensuring that the move-in process was straightforward in very difficult circumstances.
Cara and Saleem have looked after my portfolio of flats for over 15 years. I have enjoyed 15 years of hassle-free management with 100% occupancy rates. I have no complaints from tenants and so I can be reassured that they are looked after as well as I am.
Jennifer was recommended to us by another Estate Agent. From the first call she was friendly, positive and knowledgeable and offered some sound advice on our potential purchase. She kept in touch over many months and once completed she ensured we had everything in place to be fully compliant to let and she very quickly found us tenants. We have since expanded our portfolio, with that comes some anxiety and issues which Jennifer is quick to pick up on, call us and reassure us and guide us through the next steps instilling faith and confidence.
My propery has now been looked after for around 10 years, they are by far the best agent I have used. Their professionalism and attention to detail allows me to concentrate on other areas with the confidence my property will be looked.
Was a great experience dealing with such helpful and professional people. Was amazed at how far they were willing to go to help. What a great experience.